Terms of Service
Last updated: August 7, 2026
These Terms of Service govern your use of this website and the support services provided by SmarterSwipe ("we," "us," or "our"). By using this site, submitting a support request, or communicating with our support desk, you agree to these terms.
Who these terms apply to
This site is intended for business owners, operators, and authorized representatives of businesses that process payments through SmarterSwipe, and for prospective merchants evaluating our services. You must be at least 18 years old and authorized to act on behalf of the business you are contacting us about.
Support services
We provide support for payment acceptance systems and merchant accounts we service. This includes point of sale hardware and software, terminals, gateways, and account matters such as deposits, statements, and compliance.
Support is provided during posted support hours on a commercially reasonable effort basis. We do not guarantee a specific resolution time. Some issues are controlled by payment processors, sponsor banks, card networks, equipment manufacturers, or third-party software vendors, and are subject to their timelines and decisions rather than ours.
Account verification
To protect merchant accounts, we verify identity before discussing account details or making changes. Verification is based on the phone number on file, and where that is not available, on your merchant identification number together with the last four digits of the business tax identification number. We may decline a request that cannot be verified.
Text messaging terms
Consent
By checking the SMS consent box on a form on this site, providing your mobile number to a member of our team along with written consent, or initiating a text conversation with us, you agree to receive text messages from SmarterSwipe at the mobile number you provided. Consent is not a condition of purchase and is not required to receive support.
Types of messages
Messages relate to your support request and merchant account, including ticket status updates, technician and installation scheduling, appointment reminders, and account or service notifications.
Message frequency
Message frequency varies based on your open support activity.
Cost
Message and data rates may apply. We do not charge for these messages; your mobile carrier may charge you according to your plan.
Opting out
Reply STOP to any message to stop receiving text messages. You will receive one confirmation message and no further messages after that. You may also opt out by emailing help@smarterswipesupport.com or calling (725) 525-5511. Opting out does not affect your merchant account or your ability to receive support by phone or email.
Getting help
Reply HELP to any message for assistance, or contact us at help@smarterswipesupport.com or (725) 525-5511.
Carrier disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless service provider and is not guaranteed.
Privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for full details.
Acceptable use
You agree not to:
- Provide false, misleading, or unauthorized information, including a mobile number that is not yours or that you are not authorized to enroll.
- Request account changes on behalf of a business you do not represent.
- Attempt to gain unauthorized access to this site, our systems, or another merchant's account information.
- Use this site or our support channels for any unlawful purpose or in a way that interferes with their operation.
- Abuse, threaten, or harass our staff. We may decline service in these cases.
Third-party services
Our services involve third-party platforms, including payment processors, point of sale providers, sponsor banks, and application vendors. Your use of those platforms is governed by their own terms and policies. We are not responsible for the availability, performance, or decisions of third-party providers.
Intellectual property
The content, design, and materials on this site are owned by SmarterSwipe or its licensors. Square, Clover, Fiserv, and other product names referenced on this site are trademarks of their respective owners. Reference to them describes the systems we support and does not imply any endorsement beyond our stated partner relationships.
Disclaimer of warranties
This website and the information on it are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, to the fullest extent permitted by law. Information on this site is general in nature and is not legal, tax, accounting, or compliance advice.
Limitation of liability
To the fullest extent permitted by law, SmarterSwipe is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost revenue, arising out of your use of this website or our support services. Nothing in this section limits liability that cannot be limited under applicable law. Your merchant processing agreement governs the terms of your payment processing relationship with us and controls in the event of a conflict with these terms.
Changes to these terms
We may update these Terms of Service from time to time. The date at the top of this page reflects the most recent revision. Continued use of this site after a change constitutes acceptance of the revised terms.
Governing law
These terms are governed by the laws of the State of Nevada, without regard to its conflict of law rules.
Contact us
SmarterSwipe
215 E Warm Springs #109
Las Vegas, NV 89118
Email: help@smarterswipesupport.com
Phone: (725) 525-5511